To make air travel safer, airlines and airports have instituted new health and safety protocols, such as face masks and temperature checks, and Korean Air is no different. The first link has information about the new protocols, as well as about refunds, rebookings, and the status of your flight. In addition to that there is a section on frequently asked questions related to COVID-19, and one detailing the current entry restrictions for countries where Korean Air operates.
Flight information and guidelines for ticket changes and safe travel from Korean Air
The link below has all the information you need about changing your ticket, the status of your flight, and the health measures now in place to guarantee safe travel.
Frequently asked questions
This section has questions and answers about many types of customer support issues such as rebookings, refunds and cancellations, but also about health concerns like whether it’s safe to fly with a cold or not and what applies to boarding your flight if you don’t feel well.
Information about entry and travel restrictions from Korean Air
Here you can find the latest details for travel into the countries where Korean Air is active. Read through the list before your trip to avoid surprises.